KONCEPT.GE – Online Platform Terms of Use

Introduction

These terms and conditions constitute a binding
agreement between you and LLC Edelweiss (hereinafter referred to as “the Company”), defining your rights and
obligations when using the KONCEPT.GE website.

 

Using this website and related services, including
any communication from the company regarding its services, collectively falls
under the KONCEPT.GE platform.

Any personal data collected from you or third
parties will be processed in accordance with the Privacy Policy outlined in Section 11 of these terms.

 

By agreeing to the terms and conditions of
KONCEPT.GE, you automatically agree to the Privacy Policy
(Section 11) and the Return and
Exchange Policy (Sections 8 and 9).

If a customer wishes to create an account on the
KONCEPT.GE platform to purchase products while allowing the company to
facilitate transactions, both parties agree to a contract governing:

   •          The
customer’s account creation and use,

   •          The sale
and delivery of products listed on KONCEPT.GE,

   •          Customer
payment processing,

   •          Calculation
and payment of platform commission fees,

   •          Account
closure terms.

 

Before using the website, please carefully review
these terms.

 

Any user of the KONCEPT.GE platform must agree to
and comply with the rules and conditions listed below. The KONCEPT.GE
administration reserves the right to unilaterally modify
these terms at any time without requiring additional
consent. The updated terms will be published on the website.

1. Definition of Terms

1.1. The terms used in these conditions have the
following meanings unless the context clearly implies otherwise:

1.1.1. Account – A personal account registered by a user on the website.

1.1.2. Authorization – A user’s access to their personal account, including any actions
covered in Section 6 of these
terms.

1.1.3. Terms of Use – These terms and any additional conditions that are part of the
regulations defining user obligations, including website content, features, and
services.

1.1.4. Website – Refers to KONCEPT.GE, which provides access to services.

1.1.5. User – A legal or natural person who meets the requirements defined in
these terms and wishes to purchase products from KONCEPT.GE.

1.1.6. Company – LLC “Edelweiss,” a company registered and operating under the laws
of Georgia.

Registered on 20.08.2018.

(Registration number №448408054, Legal address:
Georgia, Khelvachauri District, Village Ortabatumi, 1st I Lane, No. 4)

1.1.7 - 1.2 Definitions

1.1.7. User, Users – Any registered user on the KONCEPT.GE website.

1.1.8. Parties – Refers to the company and its users.

1.1.9. KONCEPT.GE Platform – The platform operated by KONCEPT.GE, including the website and its
full functionality.

1.1.10. Transaction – Any action related to the use of the user’s personal account and/or
services.

1.1.11. Universal Identifiers – A set of data provided by KONCEPT.GE to the user, necessary for
registration and remote service access via the platform.

1.1.12. Access Codes – Confidential information provided to the user, such as passwords,
usernames, identification codes, or any similar information that grants access
to platform services.

1.1.13. Agreement – A contract between the user and KONCEPT.GE, which includes these
terms and conditions, as well as any annexes, if applicable.

 

1.2. Where the context requires, singular words may
also refer to plural meanings, and vice versa.

 

2. Declarations and Warranties

By agreeing to these terms and conditions, the user
declares that:

2.1. They are either a legally
registered entity under Georgian law or a competent individual aged 18 or older.

2.2. They are fully capable, not under the influence of drugs, alcohol,
psychotropic substances, or toxic substances, and are not
under fraud, coercion, threats, or any unlawful influence by KONCEPT.GE or any third party. They fully understand the nature of
these terms and their legal consequences.

2.3. They have or will obtain the necessary authority to sign and fulfill obligations under
these terms and any related agreements.

2.4. They have read and explicitly
agree to these terms.

2.5. All information provided by them is accurate and truthful.

2.6. They are not engaged in any illegal activities,
including money laundering, arms trading, terrorism, or
any other unlawful conduct under Georgian
or international law.

2.7. Their activities during the operation of their
personal account will comply with local and international
laws.

2.8. Their actions are not
intended to deceive KONCEPT.GE or
any third party. Any documents or information provided by
the user to enter into or execute an agreement are accurate,
reliable, and complete at the time of submission.

2.9. They will fully and
properly fulfill all obligations under these terms.

2.10. After creating an
account, until the termination of
the agreement, KONCEPT.GE has the right to verify any information provided by the user,
including personal data and universal identifiers.

2.11. The user must immediately
notify KONCEPT.GE in writing of any circumstances that may conflict with their declarations or
warranties or lead to their violation. 

2.12. KONCEPT.GE enters into an agreement solely
based on the statements, warranties, and obligations outlined in these terms
and considers them an integral part of the agreement. Therefore, any violation
of these warranties or statements constitutes sufficient grounds for KONCEPT.GE
to unilaterally terminate any service that was to be provided under the
agreement or these terms.

3. Terms Related to KONCEPT.GE’s Full Service for
Buyers

3.1. The buyer is required to register on the
KONCEPT.GE website.

3.2. To register on the website, the buyer must
provide their first name, last name, email address, and password, which will
only be known to them. This information will not be stored in the system in an
open format but rather in a hashed version, which will not be accessible to
third parties except for the owner.

3.3. Before completing registration and/or the
ordering process, the user is required to confirm their consent and check the
appropriate box, signifying their agreement to KONCEPT.GE’s privacy policy,
terms of use, service conditions, and return/exchange policy (Sections #8 and
#9).

3.4. After registering on the website, the buyer
selects the desired product(s) and adds them to the cart for purchase.

3.5. To complete the purchase, the user fills out
the required fields on the checkout page, including personal identification
number, mobile phone number, actual address, and preferred delivery and payment
methods, after which they finalize the purchase process.

3.6. The company reserves the right to cancel the
buyer’s registration and account if any violations of the law or the terms of
this agreement are detected or if dishonest conduct is observed.

4. Registered Universal Identifiers

4.1. Username – A parameter automatically assigned by the centralized
identification system, required for remote service access and authorization.

4.2. Password – An additional parameter required for authorization, necessary for
accessing centralized remote services. The user sets their own password, which
can be changed or updated later. The password is used to access KONCEPT.GE
service channels or other communication means.

4.3. Mobile Phone Number – The user’s phone number, which the system uses to send one-time
access codes and passwords (if applicable) for centralized remote service
operations.

4.4. Personal Identification
Number – The user’s unique identification number.

4.5. Email Address – The user’s unique identifier and the email address where the system
sends access codes and passwords (if applicable) for centralized remote service
operations. For accessing centralized remote services, the authorization method
can be simple (using a username and password) or complex (username, password,
and a one-time code). The authorization method for each relevant remote service
channel/service is registered in the centralized identification system.

4.6. Additional Identifiers – The company may define new or different user identifiers for
security or service improvement purposes.

5. Authorization

5.1. After account registration, the user must
complete authorization to access all website functions (including account
management and related features).

5.2. Authorization is carried out using the user’s
universal identifiers.

6. Product Selection, Order Placement, and Delivery

6.1. Users can access various information through
navigation buttons, with or without authorization.

6.2. Using navigation buttons, users can select a
product category and filter data based on price range, product features, or
other parameters.

6.3. Users select the desired product and add it to
their cart using a designated button.

6.4. After adding a product to the cart, the user is
redirected to the order and payment page, where additional service fees may
apply to the product price.

6.5. Users can receive the purchased product after
their payment is credited to the company’s account, considering specific
location details.

6.6. Users have the right to return or exchange the
product according to the relevant terms (see Sections 8 and 9).

6.7. Orders can be delivered to all regions of
Georgia.

6.8. Delivery Terms:

   6.8.1. If payment is made via bank transfer based on an invoice, delivery occurs after
the amount is credited to the seller’s bank account, taking into account the
specific location.

   6.8.2. Delivery is only to the specified address (does not include carrying the product
upstairs).

  6.9. For regional orders, payment must be made via bank transfer based on an invoice.

6.10. Delivery will be processed after the amount is
credited to the seller’s bank account, based on the specific location.

6.11. Order processing hours are from 10:00 to
18:00. Orders placed after 18:00 will be processed on the next business day.

7. Payment Terms Between KONCEPT.GE and Users

7.1. Users can make payments via credit card, which
implies their acceptance of these terms and conditions.

7.2. When paying by credit card, the recipient of
the transfer is the company.

7.3. If unexpected issues arise during the credit
card payment process, the company will assist users through its customer
service center.

7.4. The user’s obligation to the company is
considered fulfilled when the product price and any applicable commission fees
are fully credited to the company’s bank account.

7.5. Buyers can pay KONCEPT.GE using the following
method(s):

   •          Bank transfer based on an invoice (Note: If the delivery fee
changes upon shipment, the user must wait for a new invoice reflecting the
updated delivery fee).

8. Service and Delivery

   •          Ordered products will be delivered to the user’s specified address within 1-3 business days after full payment is
received and credited to the company’s bank account.

   •          The final product price includes free assembly and transportation within
the same city (Tbilisi to Tbilisi, Batumi to Batumi).

            •          For deliveries to other regions of Georgia, an additional fee applies based on distance.

Storage of Purchase at the Company’s Warehouse

A purchase can be stored at the company’s warehouse
for a maximum of one (1) month.

For any questions or additional information, please
contact us at +(995) 510 103 033 or
email us at info@koncept.ge.

Contact Us